Cancellation Policy
We understand that event planning can be unpredictable.
Our policy is designed to offer flexibility while ensuring our bundles and tables remain available for everyone.
To cancel/reschedule, please email getkeepsnap@gmail.com
Notification Period
72+ Hours Prior
FREE OF CHARGE
Enjoy full flexibility. Cancellations made more than 72 hours before your rental start time are completely free. Any payments made will be fully refunded.
Notification Period
72 to 48 Hours Notice
50% RENTAL CHARGE
Within this window, a 50% rental fee is applied. However, your security deposit will be fully returned following our standard processing times.
Notification Period
48 Hours or Less
100% RENTAL CHARGE
Cancellations less than 48 hours before the rental are charged 100% of the rental value. Your security deposit will be fully returned.
*Please allow 3-5 business days for deposit refunds to appear in your account after cancellation confirmation. Email us for any specific inquiries.